Privacy Policy

Perfectly Detailed LLC (“Perfectly Detailed,” “we,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for auto detailing services.

Who We Are

Perfectly Detailed LLC is a mobile auto detailing company serving Hampden County and surrounding areas. For privacy-related questions, contact us using the information at the bottom of this page.

Personal Information We Collect

A) Information you provide to us
When you contact us, request service, request a quote, or communicate with us, we may collect:

Name
Phone number
Email address
Service address or location
Vehicle details (make, model, condition)
Details about your service request
Photos, videos, or messages you send us
Appointment and communication preferences

B) 😎 Information collected automatically (“Device Information”)
When you visit our website, we may automatically collect:

Web browser and device type
IP address and approximate location
Time zone (when available)
Pages viewed, time spent, and interactions
Referring website/search terms
Cookies or similar technologies (see Section 7)

C) Payment information
If you pay electronically, payments may be processed by third-party providers. We do not store full credit card numbers on our website.

Why We Process Your Information

We use your information to:

Respond to inquiries and service requests
Schedule appointments and send updates
Provide estimates, invoices, and support
Operate and improve our website and services
Prevent fraud, spam, or misuse
Maintain records and meet legal/tax obligations

We only collect what is necessary to operate our business.

Text Messages (SMS) and Phone Communications

If you provide your phone number, you may receive calls or text messages related to your service, including scheduling, reminders, and updates. By providing your number, you consent to these communications.

SMS details:

Message frequency varies
Message & data rates may apply
Reply STOP to opt out
Reply HELP for assistance

We do not sell phone numbers or customer contact information.

Sharing Your Information

We only share information when necessary to operate our business, including with:

Website hosting providers
Scheduling or CRM tools
Email and SMS providers
Payment processors and invoicing systems
Service partners if needed to complete work

We may also disclose information if required by law or to protect our business.

We do not sell your personal information.

Third-Party Links and Tools

Our website may include links to third-party websites or tools. We are not responsible for their privacy practices. Review their policies when leaving our site.